Privacy and cookie notice


This website is operated by Pivara Skopje, joint venture of Coca – Cola Hellenic and HEINEKEN N.V., based in Skopje, Republic of Macedonia, st. 808 no.12, 1000 Skopje.

All references to 'our', 'us', 'we', or 'company' within this policy and within the opt-in notice are deemed to refer to Pivara Skopje  , as appropriate.

Pivara Skopje  is committed to preserving the privacy of all visitors to  and to protecting any personal data that you may provide to us.

We provide this Privacy and Cookie Notice to help you to understand what we do with any personal data that we obtain from you. By providing your personal data to us, you signify your acceptance of our Privacy and Cookie Notice and agree that we collect, use, and disclose your personal data as described in this Privacy and Cookie Notice. If you do not agree to this Notice, please do not provide your personal details to us.

This Privacy Policy and Cookie notice covers the following areas:

What is personal data?

Personal data is information about an identifiable individual, as defined by applicable law, such as name, email address and telephone number.

Personal data that we collect from you and use of data collected

In general, you can visit this website without telling us who you are or revealing any information about yourself. Our web servers collect the source IP addresses, for IT reasons, enabling you to connect to our platform providing you with our services, not the email addresses, of visitors. In addition, there are parts of this website where we need to collect personal data from you for a specific purpose, such as to provide you with certain information you request and where requested to register you to our website.

We do this through the use of online forms and every time you email us your details. You will find that it is not compulsory to provide us with any additional information we request which is not necessary or reasonable in order to provide you with the services you have requested.

Data Subject

Collected Data

Purposes for the collection

Justification of the collection

Visitor of our Website

IP address, domain name, your browser version and operating system, traffic data, location data, web logs Google analytics

to measure the number of visits, average time spent on the site, pages viewed

legitimate interest to measure the use and to improve the content of our website

name, email address received from the visitor of our website

to provide you with information about our promotional offers, news, events (newsletters and other publications), the Investor Relations or copies of our Annual Reports and to administrate subscription-service records (to a corporate webcast service or to an email alert service)

your prior consent by ticking the appropriate box when providing your personal data to us

name, address, telephone, fax number, email address; received from the visitor of our website

to response to your inquiries or to process your requests in relation to your information

to take appropriate steps at your request prior to entering into a contract

Business Customer/ Supplier

Company, business, address, name, surname, telephone, e-mail, references, cooperation proposal  

For communication for possible cooperation with potential subjects  

performance of our services on the basis of the contract between you and us


name, address, telephone, fax number, or email address received from the consumer

providing any services you have requested from us

performance of our services on the basis of the contract between you and us

name, telephone number received from the consumer

to response to reported problems with products or questions on the toll free telephone line

legitimate interest to provide our services and to ensure our clients satisfaction

Job Applicant

name, address, telephone, fax number, email address, professional qualifications, experience and education; received from the job applicant

candidate management, to assess your application and to contact you via phone or email

legitimate interest to assess your application prior to entering into an employment contract with us


Media, Address, Name, Surname, telephone, email – address, questions, attachment ,

To contact the media

to cooperate 


Organization, name, address, telephone, email – address, request

sponsorship of a project, initiative or program that is in line with our branding commitments  

To contact, in order to negotiate details, and sponsorship to be timely and successfully realized  

Requirement by the community

Organization/institutions, name, surname, address, telephone, email – address, number of visitors, attachment

For community initiatives that you think Pivara Skopje can contribute  

Providing better processing of the community requirements, for more adequate and promt response

Requirement for visit

Organization/institutions, name, surname, address, telephone, email – address, number of visitors, comment

For communication with people who want to visit the factory

More appropriate organization for accomplishing the requested visit


As concerns all personal data required for the performance of our contract with you / your company, if you do not provide us with this personal data we may not be able to deliver the requested service as mentioned in the above. On the contrary, for all data processings where you give your consent, you are entitled to refuse or withdraw your consent at any time without any detrimental impact on any contact you may have with us.

When personal data, such as your name and email address, is collected from you with your consent (for example, through the use of online forms or via email) we will let you know at the time of collection how we will use that personal data.

Cookie Policy

This website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

Performance Cookies

These Cookies collect information to allow us to improve the website.



Tracks if a user has verified their age (for certain age restricted areas of the site)



Tracks if a user has clicked “ok” on the cookie banner – so it no longer displays it

_ga, _gid

The unique client ID assigned to each visitor – this will be unique to you.


This is a cookie set by Google Analytics. It Is used to make ensure that your computer/device doesn’t make too many requests to the Google Analytics servers whilst you’re browsing the CCHBC site.


This is a cookie set by our server monitoring software. It is not used for tracking users or user behaviour – it is solely used to differentiate between active user requests to the website


How do I disable/enable cookies?

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about these functions. For example, in Internet Explorer, you can go to the Tools/Internet options/Security and Privacy Tabs to adapt the browser to your expectations. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

Some modern browsers have a feature that will analyse website privacy policies and allow a user to control their privacy needs. These are known as 'P3P' features (Privacy Preferences Platform).

You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:

  • Open 'Windows Explorer'
  • Click on the 'Search' button on the tool bar
  • Type "cookie" into the search box for 'Folders and Files'
  • Select 'My Computer' in the 'Look In' box
  • Click 'Search Now' Double click on the folders that are found
  • 'Select' any cookie file
  • Hit the 'Delete' button on your keyboard

If you are not using Microsoft Windows Explorer, then you should select 'cookies' in the 'Help' function for information on where to find your cookie folder.

Disclosures. Who are the recipients of your personal data?

Categories of the recipient

Purpose of the sharing

Companies and/or third party service providers that process data on our behalf

to provide our products and services

Any third party service providers any subsidiary/affiliate of Pivara Skopje involved by us in the provision of the services you requested or requested by us for the purposes above listed

performance of the services you requested

business partner

performance of the services you requested

government bodies

to fulfil a legal obligation

law enforcement agencies

to fulfil a legal obligation

successors in title to our business and suppliers

performance of the services you requested

credit reference agencies, fraud prevention agencies, companies and/or third party service providers that process data on our behalf

anti-bribery, anti-money laundering, sanctions, Know Your Customer, Credit and Anti-Fraud Check


If you submit personal information to us, you agree to such sharing.

We reserve the right to disclose your personal data as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal data you provide to us without your consent.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your data will be disclosed to our new business partners or owners.

How we protect your personal data

Users aged 18 and under

If you are aged 18 or under, please get your parent's or guardian's permission before you provide any personal data to us. Users without this consent are not allowed to provide us with personal data.

Other websites

Our website contains links to other websites which are outside our control and are not covered by this Privacy and Cookie Notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their Privacy Policies, which may differ from ours. We do not accept any responsibility or liability for their policies or processing of your personal data. We encourage you to read the privacy and cookie notices and terms and conditions of any linked, referenced, or interfacing websites you enter before you submit any personal data to such third party websites.

Security of data collected and data retention

We employ strict physical, electronic, and administrative security measures to protect your data from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage both online and offline. We will retain your data for as long as necessary for said purpose of the collection and after that we will retain your data as long as the law requires. For more information about storage, please contact

Internet-based transfers and disclaimer

Whereas Pivara Skopje employs reasonable measures to protect against viruses and other harmful components, the nature of the internet is such that it is impossible to ensure that your access to the website will be uninterrupted or error-free, or that this website, its servers or emails which may be sent by us are free of viruses or other harmful components.

Contacting us and your rights to access and update your personal data

Accessing, updating and deleting data

You are entitled to see the personal data we hold about you; you may also ask us to make any necessary changes to ensure that it is accurate and kept up to date or to delete the personal data we hold about you. You may also inform us if you would like to restrict the data processing or object to the processing of personal data we hold about you. If you wish to do this, please contact us using the contact details provided at the Contact us section below ( или You are also entitled to provide the personal data we hold about you to another service provider of your choice.

Withdrawing the consent

In case we asked you for your consent to process personal data we hold about you, you can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before the withdrawal. If you wish to do this, please contact us using the contact details provided at the Contact us section below ( или на


You have the right to lodge a complaint before the national data protection authority by sending your claim to it. Directorate for Personal Data Protection contacts can be found at

Contacting us

If you have any comments, queries or requests relating to our use of your personal data or any questions about this Privacy and Cookie Notice, please contact us using the following e-mail address: or We welcome your questions and any suggestions you may have about our Privacy and Cookie Notice.

How changes to this Privacy Policy and the Cookies Policy will be made

Please check this Privacy and Cookie Notice periodically to be informed of any changes. Although we reserve the right to modify or supplement this policy, we will provide notice to you on this website of any major changes for at least 30 days following the change and, where appropriate, through email notification.

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