Privacy and cookie notice

Introduction

This website www.polnacasa.mk is operated by Pivara Skopje, part of the Coca – Cola Hellenic Group and HEINEKEN N.V., based in Skopje, Republic of North Macedonia, at str. 808 No. 12, Skopje 1000.

All references to 'our', 'us', 'we', or 'company' within this policy and within the opt-in notice are deemed to refer to Pivara Skopje and its subsidiaries, as appropriate.

Pivara Skopje is committed to preserving the privacy of all visitors to www.polnacasa.mk and to protecting any personal data that you may provide to us.

We provide this Privacy Notice to help you to understand what we do with any personal data that we obtain from you. By providing your personal data to us, you signify your acceptance of our Privacy Notice and agree that we collect, use, and disclose your personal data as described in this Privacy. If you do not agree to this Notice, please do not provide your personal details to us.

This Privacy Policy covers the following areas:

What is personal data?

Personal data is information about an identifiable individual, as defined by applicable law, such as name, email address and telephone number.

Personal data that we collect from you and use of data collected

In general, you can visit this website without telling us who you are or revealing any information about yourself. Our web servers collect the source IP addresses, for IT reasons, enabling you to connect to our platform providing you with our services, not the email addresses, of visitors. In addition, there are parts of this website where we need to collect personal data from you for a specific purpose, such as to provide you with certain information you request and where requested to register you to our website.

We do this through the use of online forms and every time you email us your details. You will find that it is not compulsory to provide us with any additional information we request which is not necessary or reasonable in order to provide you with the services you have requested.

Data Subject

Collected Data

Purposes for the collection

Justification of the collection

Visitor of our Website

IP address, domain name, your browser version and operating system, traffic data, location data, web logs

to measure the number of visits, average time spent on the site, pages viewed

legitimate interest to measure the use and to improve the content of our website

name, email address received from the visitor of our website

to provide you with information about our promotional offers, news, events (newsletters and other publications), the Investor Relations or copies of our Annual Reports and to administrate subscription-service records (to a corporate webcast service or to an email alert service)

your prior consent by ticking the appropriate box when providing your personal data to us

name, address, telephone, fax number, email address; received from the visitor of our website

to response to your inquiries or to process your requests in relation to your information

to take appropriate steps at your request prior to entering into a contract

Business Customer/ Supplier

name, address, telephone, fax number, email address, tax data, bank account; received from our business customer/supplier.

name, address, telephone number, email address received from our business customer/supplier.

for sales and supply of goods and services order taking, delivery execution, invoicing, payment allocation, to provide or receive the requested goods and services and for marketing and promotional initiatives.

for maintenance of the business relationship and evaluation of the level of our services (such as through customer satisfaction surveys, etc.)

performance of our mutual contractual obligations

our legitimate interest to maintain our business relationship, to evaluate the customer experience, identify improvement areas for the performance and development of out business and proceed with corrective actions if needed.

Potential Business Customer / Potential Supplier

name, address, telephone, fax number, email address, tax data, bank account; received from our business customer/supplier

creditworthiness, criminal/fraudulent activities, ID documents, credit ratings, politically exposed person and sanctions lists.

For pre-contractual evaluations & assessments of potential customers and suppliers (e.g. Tender process) and for marketing and promotional initiatives.

anti-bribery, anti-money laundering, sanctions, Know Your Customer, Credit and Anti-Fraud Check.

legitimate interest.

compliance with legal obligations, consent (as needed), legitimate interest.

Contact Person of the Customer/ Supplier

name, address, telephone, fax number, email address, SMS notification preferences, personal preferences;

to contact the customer/supplier for business purpose (e.g. order taking, service request), for maintenance of the customer relationship, providing updates to customers for marketing and promotional initiatives.

performance of our mutual contractual obligations or based on our legitimate interest for the performance and development of our business or consent (as needed) *.

Consumer

name, address, telephone, address, fax number, and email address. ID number and Tax. Code

Engaging consumers in advertising or promotional initiatives

performance of our services on the basis of the terms of advertising or promotional initiatives

name, telephone number, address and email address

to respond to reported issues with products or questions on our products on the toll-free consumer service telephone line

legitimate interest to ensure the quality and safety of our products, provide our services and ensure our consumers satisfaction

Job Applicant

Name, address, telephone, email address, professional qualifications, experience and education; submitted by the job applicant

Publicly available data of the job applicant on contact information, social links, professional qualifications, experience and education

Video interview recording

Results of tests and assessments during the recruitment process

candidate management, to assess your application and to contact you via phone or email

Candidate management, to enhance, validate and update applicant data to ensure validity and completeness

To conduct interview process

Candidate management, to conduct evaluation of individual skills and competencies

legitimate interest to assess your application prior to entering into an employment contract with us

Consent in order to retain your data for other job opportunities

Consent

As concerns all personal data required for the performance of our contract with you / your company, if you do not provide us with this personal data, we may not be able to deliver the requested service as mentioned in the above. On the contrary, for all data processing where you give your consent, you are entitled to refuse or withdraw your consent at any time without any detrimental impact on any contact you may have with us.

When personal data, such as your name and email address, is collected from you with your consent (for example, through the use of online forms or via email) we will let you know at the time of collection how we will use that personal data.

Disclosures. Who are the recipients of your personal data?

Categories of the recipient	Purpose of the sharing
companies within the Coca‑Cola Hellenic group of companies and/or third-party service providers that process data on our behalf	to provide our products and services
any third-party service providers any subsidiary/affiliate of Coca‑Cola HBC involved by us in the provision of the services you requested or requested by us for the purposes above listed	performance of the services you requested
business partner	performance of the services you requested
government bodies	to fulfil a legal obligation
law enforcement agencies	to fulfil a legal obligation
successors in title to our business and suppliers	performance of the services you requested
credit reference agencies, fraud prevention agencies, companies within the Coca‑Cola Hellenic group of companies and/or third-party service providers that process data on our behalf	anti-bribery, anti-money laundering, sanctions, Know Your Customer, Credit and Anti-Fraud Check

If you submit personal information to us, you agree to such sharing.

Are your personal data transferred outside the EU?

Since Coca-Cola HBC operates in many countries, your personal data, in particular the data which you upload through the Careers section of the Site, may be accessed by staff or suppliers in, transferred to, and/or stored at, a destination outside the EU in which data protection laws may be of a lower standard than in the EU. However we always seek to ensure that your personal data receives the same level of protection as it would had it stayed within the EU, including seeking to ensure that it is kept secure and used only in accordance with our instructions and for the agreed purpose(s).

Certain countries outside the EU have been approved by the European Commission as providing essentially equivalent protections to EU data protection laws and therefore no additional safeguards are required to export personal information to these jurisdictions (see the full list here http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm). In countries which have not had these approvals (such as Russia), we will either ask for your consent to the transfer or transfer it subject to European Commission approved contractual terms that impose equivalent data protection obligations directly on the recipient unless we are permitted under applicable data protection law to make such transfers without such formalities.

Please contact us as set out in Contact us section below if you would like to see a copy of the specific safeguards applied to the export of your personal data.

Ве молиме да не контактирате преку формата Контактирајте не, доколку сакате да видите копија од специфичните заштитни мерки кои се применуваат при обработката на вашите лични податоци.

All of the parties outside the EU to which personal data will be transferred process data, fulfil and deliver orders and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties, but this will not include information that can be used to identify you. We reserve the right to disclose your personal data as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal data you provide to us without your consent.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your data will be disclosed to our new business partners or owners.

How we protect your personal data

Users aged 16 and under

If you are aged 16 or under, please get your parent's or guardian's permission before you provide any personal data to us. Users without this consent are not allowed to provide us with personal data.

Other websites

Our website contains links to other websites which are outside our control and are not covered by this Privacy Notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their Privacy Policies, which may differ from ours. We do not accept any responsibility or liability for their policies or processing of your personal data. We encourage you to read the privacy and cookie notices and terms and conditions of any linked, referenced, or interfacing websites you enter before you submit any personal data to such third-party websites.

Security of data collected and data retention

We employ strict physical, electronic, and administrative security measures to protect your data from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage both online and offline. We will retain your data for as long as necessary for said purpose of the collection and after that we will retain your data as long as the law requires.

Pivara Skopje retains personal data in an identifiable format only for the interval that is necessary as identified by the purposes of processing for which data are collected.

Pivara Skopje must not keep personal data for longer than necessary to fulfil the identified lawful business purposes or as long as required by applicable law.

Pivara Skopje establishes a personal data retention period in accordance with relevant laws and regulations as part of the record of processing activities.

Pivara Skopje must justify the requirements to retain personal data for periods longer than the maximum retention period as per business and regulatory requirements if required.

Some data must be retained in order to protect the company's interests, preserve evidence, and generally conform to good business practices. Some reasons for data retention include:

• Litigation
• Accident investigation
• Security incident investigation
• Regulatory requirements
• Intellectual property preservation

Internet-based transfers and disclaimer

Whereas Pivara Skopje employs reasonable measures to protect against viruses and other harmful components, the nature of the internet is such that it is impossible to ensure that your access to the website will be uninterrupted or error-free, or that this website, its servers or emails which may be sent by us are free of viruses or other harmful components.

Contacting us and your rights to access and update your personal data

Accessing, updating and deleting data

You are entitled to see the personal data we hold about you; you may also ask us to make any necessary changes to ensure that it is accurate and kept up to date or to delete the personal data we hold about you. You may also inform us if you would like to restrict the data processing or object to the processing of personal data, we hold about you. If you wish to do this, please contact us using the contact details provided at the Contact us section (contact.pivara.skopje@cchellenic.com or DataProtectionOffice@cchellenic.com). You are also entitled to provide the personal data we hold about you to another service provider of your choice.

Withdrawing the consent

In case we asked you for your consent to process personal data we hold about you, you can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before the withdrawal. If you wish to do this, please contact us using the contact details provided at the Contact us section (contact.pivara.skopje@cchellenic.com or DataProtectionOffice@cchellenic.com).

Complaint

You have the right to lodge a complaint before the national data protection authority by sending your claim to it. Country Data Protection Authority contacts can be found at https://www.dzlp.mk/

Contacting us

If you have any comments relating to our use of your personal data or any questions about this Privacy Notice and Cookie Notice, please contact us using the following e-mail addresses: contact.pivara.skopje@cchellenic.com or DataProtectionOffice@cchellenic.com. We welcome your questions and any suggestions you may have about our Privacy Notice and Cookie Notice.

To formally exercise your rights in relation to your personal data we process, please submit a request accessing the below link:

Web Form

or contact us using the following email address: contact.pivara.skopje@cchellenic.com or DataProtectionOffice@cchellenic.com

How changes to this Privacy Policy and the Cookies Policy will be made

Please check this Privacy Notice and the Cookies Notice periodically to be informed of any changes. Although we reserve the right to modify or supplement this policy, we will provide notice to you on this website of any major changes for at least 30 days following the change and, where appropriate, through email notification.